About Us:
Not just for Amateur Radio operators, we are pleased to present a bit of something
for everyone. From RF Connectors to Plasti Dip, Amateur Radio Equipment to Antennas,
here you will find items you need and a few things you won't find anywhere else.
Established in 2003 as part of The Quilters
Husband, The K1CRA Radio Store is a rapidly growing and diverse company. Originally
established to market Plasti Dip products to Ham Radio enthusiasts, the
business has, over the years, added many new "quality products at amateur prices".
In 2006 we acquired Global Connections Plus,
a full-line electrical connector and adapter supplier. We are in the process
of integrating that company into The K1CRA Radio Store and aim to be an affordable
and accessible source for RF, Audio, Data and Other Interface components.
If your company requires large quantities of these items, please contact us for
pricing.
Today, our stores continue to offer many of our original products plus hundreds of others too.
We also participate
in numerous HamFest's throughout the year., so if you aren't comfortable ordering on-line, please stop
by and/or visit us at the next event!
While we do maintain a warehouse and shipping facility in Orchard Park, New York. and are open for business weekdays, our warehouse environment
and Hamfest schedule prevents us from offering
regular store hours. However,
we ARE available for local pick up.
Please call before ordering or
stopping by!
The Staff:
Craig Andersen - K1CRA
Owner
Jamie Whittemore
Business Manager and Administration
Ed Neamon, Sr - N2PBV
Sales and Production
Linda Barnes
Client Services Manager
"Dougal" aka "Doug"
Office Cat
Important Information:
PAYPAL Procedure:
We do accept PayPal as a form of
payment however, our website does not currently support it. To use
PayPal, please set up your account on-line. Then, email or call us to have
your account enabled for ordering without
payment. Once we confirm your
account is enabled, log back on and place your order by clicking the BILL OFFLINE button. Send
payment to: service@k1cra.com. For faster service and international orders, you
may also purchase from our eBay
store:K1CRA_RADIO_STORE
Credit Card Processing:
As our website is automated, submitting your order will cause your credit
card to be charged immediately regardless of product availability! Fear
not! If we can not provide a particular item, you will receive a full refund.
Item Availability:
Please note that some items we sell MAY be shipped (drop shipped) direct
from our suppliers. This may impact delivery time to you but in most cases will
mean fastest delivery and lowest prices. We strive to have all products on
hand at all times. However, due to varying demand and supplier availability,
some items may not be in stock. If it is listed on our site, we will either
have it for immediate shipment or will have it for shipment within a reasonable
amount of time. In some cases, we may not be able to fulfill your order if
our suppliers can not supply it to us. If we can not provide a particular item,
you will receive a full refund.
Shipping:
We strive to ship all orders within 1 business day when possible but make
no guarantees as to shipping or delivery times. Please plan ahead and be
reasonable in your expectations of us. Selecting and paying for express shipping
does not necessarily mean it will ship the day you place your order. Please
call us before ordering if time specific delivery is required. We are at the
mercy of UPS, FedEx and The U.S. Postal Service. We can always prove shipment
but once your order leaves our facility, it is no longer in our control. We reserve
the right to select an alternate delivery service regardless of your selection.
Lost or Damaged Items:
We properly package all items. If
an item we ship goes missing or arrives damaged PLEASE CONTACT THE CARRIER IMMEDIATELY!
File a claim with them before contacting us. We highly recommend insurance
and signature required for delivery on all shipments.
Returns:
All returns must be authorized in advance. Some products can not be returned
under any circumstances or require special handling instructions. YOU MUST
CONTACT US FOR AUTHORIZATION BEFORE RETURNING ANY ITEM. Items returned without
authorization WILL NOT BE REFUNDED.
"The List"
Based on the
eBay system of feedback, the following is
a list of businesses or individuals who have either helped or hindered our business.
This list is intended for use by our business partners to protect themselves. No
slander or endorsement is intended but placement in the PRO or CON categories should
speak for itself.
PRO
Kanga US - An early "partner" in building
our business
WB2JPQ - One or biggest supporters in Western New York
My Radio Oasis - One of our favorite customers and Hamfest partners!
CON
KB3HER - Customer Payment / Trust Issue.
Unpaid Balance
KC2MKI - Customer Payment
/ Trust Issue. Unpaid Balance
Jon Paul Schell - Customer Payment
/ Trust Issue. Unpaid Balance.
See eHam and Indiana Public Court Records.
Kathy Michael - Theft through use of stolen credit card.